customer retention

Podcast Episode 21 - How Faith and Work Come Together in Life: Part 2 with Vic Ho (Co-founder and CEO of Fivestars)

Podcast Episode 21 - How Faith and Work Come Together in Life: Part 2 with Vic Ho (Co-founder and CEO of Fivestars)

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In part two with Vic Ho of Fivestars, Vic expands his thinking with regards to how faith and work come together in his life.

We discuss Vic's observance of the Sabbath and how it transformed his personal and professional life.  How he changed from a constant worrier to a man of peace that knows God has Fivestars' destiny in His hands - the successes and the failures. 

Podcast Episode 20 - What is the Lifeblood of the Business? Vic Ho (Co-founder and CEO of Fivestars)

Podcast Episode 20 - What is the Lifeblood of the Business?  Vic Ho (Co-founder and CEO of Fivestars)

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This week we are honored to sit down with the man, the myth, the legend, Vic Ho, Co-founder and CEO of Fivestars.  Vic is a long-time friend of both Henry and William, so it's true joy to have him on the program.

What's the lifeblood of a business?  We would argue that customers are on the top of this list.  Well, that's what Vic focuses on day in and day out.  Customer acquisition and customer retention.